DisneyWar
Audiobook & Ebook

DisneyWar by James B. Stewart | Audiobook Review

By James B. Stewart

Narrated by Patrick Lawlor

🎧 25 hours and 40 minutes 📘 Simon & Schuster Audio 📅 October 27, 2017 🌐 English

About This Audiobook

The dramatic inside story of the downfall of Michael Eisner - Disney chairman and CEO - and the scandals that drove America's best-known entertainment company to civil war.

"When You Wish Upon a Star", "Whistle While You Work", "The Happiest Place on Earth" - these are lyrics indelibly linked to Disney, one of the most admired and best-known companies in the world. So when Roy Disney, chairman of Walt Disney Animation and nephew of founder Walt Disney, abruptly resigned in November 2003 and declared war on chairman and chief executive Michael Eisner, he sent shock waves through the entertainment industry, corporate boardrooms, theme parks, and living rooms around the world - everywhere Disney does business and its products are cherished.

Drawing on unprecedented access to both Eisner and Roy Disney, current and former Disney executives and board members, as well as thousands of pages of never-before-seen letters, memos, transcripts, and other documents, James B. Stewart gets to the bottom of mysteries that have enveloped Disney for years: What really caused the rupture with studio chairman Jeffrey Katzenberg, a man who once regarded Eisner as a father but who became his fiercest rival? How could Eisner have so misjudged Michael Ovitz, a man who was not only "the most powerful man in Hollywood" but also his friend, whom he appointed as Disney president and immediately wanted to fire? What caused the break between Eisner and Pixar chairman Steve Jobs, and why did Pixar abruptly abandon its partnership with Disney? Why did Eisner so mistrust Roy Disney that he assigned Disney company executives to spy on him? How did Eisner control the Disney board for so long, and what really happened in the fateful board meeting in September 2004, when Eisner played his last cards?

DisneyWar is an enthralling tale of one of America's most powerful media and entertainment companies, the people who control it, and those trying to overthrow them. It tells a story that - in its sudden twists, vivid, larger-than-life characters, and thrilling climax - might itself have been the subject of a Disney classic - except that it's all true.

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James B. Stewart built his reputation on works like Den of Thieves and Blood Sport - meticulous, sourced, narratively gripping accounts of powerful institutions behaving badly - and DisneyWar may be the fullest expression of that approach. This audiobook, narrated by Patrick Lawlor, runs twenty-five hours and forty minutes and covers the corporate collapse of Michael Eisner's tenure at the Walt Disney Company with unprecedented access to both Eisner himself and Roy Disney, the founder's nephew who eventually declared open war on the chairman. Stewart had access to thousands of pages of internal documents, memos, and transcripts that most corporate journalists never see, and it shows in the texture of the narrative at every level.

First, the Big Picture

The Disney most people know - the theme parks, the animated features, the brand synonymous with family entertainment - is precisely what makes the internal story of the Eisner era so dissonant. Stewart opens with Roy Disney's November 2003 resignation and the declaration of war that followed, then moves methodically through the history of a corporate culture that had corroded in ways invisible from the outside. The central mysteries he investigates are not small ones: what actually caused the catastrophic break with Jeffrey Katzenberg, the studio chief who built much of Disney's second golden age and then became Eisner's most dedicated enemy? How did Michael Ovitz, widely considered the most powerful man in Hollywood and Eisner's close friend, end up as Disney president for fourteen months before being fired with a payout that triggered years of litigation? What happened between Eisner and Pixar's Steve Jobs that made the destruction of that partnership seem preferable to any accommodation?

Stewart answers each of these questions with specificity that gossip cannot provide. The memos, the transcripts of board meetings, the recollections of people who were present in rooms where decisions were made - these give DisneyWar an evidentiary weight that distinguishes it from retrospective entertainment industry mythology. One reviewer compared it favorably to Barbarians at the Gate and noted accurately that it covers a business defined by "effervescent magic" while demonstrating that the internal reality contained all the ego, paranoia, and political maneuvering of any other major corporation. That juxtaposition - the gap between Disney's public identity and its internal reality - is the book's central tension and its primary source of dramatic energy across the full runtime.

What Makes DisneyWar Worth Hearing

Patrick Lawlor is well-suited to this material. The book requires a narrator who can handle both the procedural density of corporate chronology and the human drama of individual personalities in sustained conflict. Lawlor manages the large cast - Eisner, Roy Disney, Katzenberg, Ovitz, Jobs, Frank Wells, Sandy Litvack, and dozens of board members and executives whose names and positions need to remain distinct - with a consistency that makes the twenty-five-hour runtime navigable. The differentiation is functional rather than theatrical, which is what this kind of corporate narrative requires. The listener needs to know immediately who is speaking and what their position in the hierarchy is, and Lawlor's delivery provides those anchors without interrupting the momentum of Stewart's prose.

One reviewer noted that the book's thoroughness works against it in places - Stewart covers every episode in granular detail, and some sections on film development process and board governance will test some listeners' patience. At twenty-five hours, that is worth acknowledging honestly. Those who stayed with it consistently described the overall experience as among the better nonfiction audiobooks they had encountered, and the final sequences - the September 2004 board meeting, Eisner's last maneuvers - reward the patience the earlier chapters require. The payoff for investing in the detail is a narrative whose conclusions are not available to the reader who skips to the interesting parts.

A Few Reservations

The Eisner-Katzenberg rupture is the book's emotional core, and Stewart builds to its full context gradually. Katzenberg's departure in 1994, after Frank Wells's death removed the most important internal mediator in the executive structure, set in motion a decade of legal and personal conflict that cost Disney hundreds of millions of dollars. Understanding why that relationship broke so completely - and how Eisner's particular need for control operated across his major relationships with Ovitz, Jobs, and Roy Disney - is what makes DisneyWar more than a corporate scandal chronicle. It is an extended study in how a single leader's psychological architecture can reshape an institution around its own limitations.

The September 2004 board meeting, in which Eisner played what Stewart describes as his last cards, is the book's formal climax. Stewart's account of that meeting - drawn from transcripts and participant recollections - has the pacing of a political thriller, which is appropriate given what had accumulated over a decade. Listeners who have been patient with the book's earlier density will find that patience rewarded in the final sections.

Should You Listen to DisneyWar?

Listeners with an appetite for serious corporate journalism - the kind that treats business as human drama rather than management case study - will find DisneyWar essential. Anyone with a personal or professional interest in Disney's history, Hollywood's power structures, or the psychology of executive leadership at the top will find the material unusually rich. The comparison to Barbarians at the Gate is apt: both books require investment in corporate specifics and reward it with genuine narrative tension. Casual listeners looking for a quick entertainment industry overview should know this is a demanding audiobook. Those who find corporate governance detail genuinely tedious should adjust their expectations before committing to twenty-five hours; those who find it fascinating will be well-served by every page of Stewart's reporting.

Questions Listeners Ask

Does this audiobook cover the full Eisner era at Disney, or just the final years?

DisneyWar covers the full arc of the Eisner tenure, tracing the decisions and relationships from his early years at Disney through the golden age of The Little Mermaid and The Lion King and forward into the deterioration of the late 1990s and early 2000s. The book provides context for why the final conflict with Roy Disney was the culmination of accumulated damage.

Is this audiobook accessible without prior business or entertainment industry knowledge?

Stewart writes for a general audience and explains corporate structures and Hollywood dynamics as he goes. Prior knowledge is helpful but not required. The personal drama between Eisner, Katzenberg, Ovitz, and Jobs is engaging enough to carry listeners through sections that require more patience with corporate procedure.

How does Patrick Lawlor's narration handle the large cast of executives and board members in this audiobook?

Lawlor differentiates the cast functionally rather than theatrically - the vocal differentiation is consistent and clear without being exaggerated. Across twenty-five hours and a very large cast of named individuals, that consistency is essential for keeping the corporate politics intelligible from chapter to chapter.

Is this audiobook sympathetic to either Eisner or Roy Disney, or does it present both perspectives?

Stewart had unprecedented access to both sides and his journalism is notably balanced. Eisner comes across as a complex figure - genuinely talented and also paranoid and destructive - rather than a villain. Roy Disney's position is treated with equal scrutiny. The book's reputation for fairness is part of what makes its unflattering conclusions so credible.

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What Listeners Are Saying

★★★★★

A fantastic insight of corporate America....

A rather lengthy book (over 600 pages), but I found that I went through it much quicker than I ever imagined I could. Both me and my wife read it and just couldn't put it down. There really wasn't any boring parts to it and thats simply because Eisner did...

- Mike
★★★★☆

Its a small world after all

Excellent business and corporate governance book. Reminded me a lot of Barbarians at the Gates and the story of KKR and RJR Nabisco which I found to be an incredibly good book. One of the best I've ever read. This one is not as good because it becomes somewhat too...

- Ricardo Saias
★★★★★

Brilliant, unbiased history of Disney's second golden age

I'm a Disney lover and fascinated with all things business-related, especially (and mainly) the psychology behind businesses, the personalities of leaders, and the egos involved. It's awesome being able to look under the hood at how a business defined by effervescent magic can not only exist as a profitable corporation,...

- CourtneyShayne
★☆☆☆☆

Full of Boardroom Drama but Devoid of Insight or Educational Value

A lot of hearsay: "she said, he said" -- positioning executives and directors against each other, based on quotes to the mainstream media in magazine or newspaper interviews, or based on testimony given in trials trying to recoup bonuses.The only reason I kept reading was short-term gratification. The boardroom stories...

- ホッツ
★★★★☆

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Alexandra Reed

Written by Alexandra Reed

Founder & Literary Critic